Reliable Global Freight Services for All Your Shipping Needs

We handle diverse cargo types like construction supplies, automobiles, temperature-sensitive goods, hazardous materials, oversized loads, and valuable items. Our primary focus is on delivering your cargo efficiently and securely to its destination.

Yes, we provide both full truckload (FTL) and less-than-truckload (LTL) shipping services to cater to different requirements. Next Due is here to offer the logistics solutions you require.

We collaborate with a wide range of carriers from different regions and expertise areas. Our vast network of carriers guarantees dependable and top-notch service. Every carrier we partner with goes through a rigorous screening process to ensure they meet our high standards for safety, compliance, and performance.

We select carriers carefully by verifying their licenses, insurance, reputation, and safety records, as well as checking references. In some cases, we also assess their financial stability. We monitor their performance to ensure they meet our high standards for safely handling your shipments.

Our pricing for shipments is determined through a comprehensive evaluation process. We consider several key factors, including the nature of the cargo, shipment distance, weight, dimensions, and any special handling requirements. Additionally, market conditions, fuel costs, and other relevant economic factors are taken into account. We aim to provide competitive rates that reflect industry standards while ensuring that you receive the best value for your specific shipping needs. Our pricing structure is transparent, and we work closely with you to provide accurate and fair quotes for each shipment, helping you manage your transportation costs effectively.

Yes, we are committed to offering competitive rates in the market. Our pricing strategy is designed to provide the best value for your shipping needs. We continuously monitor market conditions, adjust our rates to remain competitive, and strive to balance affordability with the high-quality service and reliability you expect from us. Our goal is to ensure that you receive cost-effective shipping solutions without compromising on the quality and efficiency of our services.

While our primary goal is to provide transparent and competitive pricing for our services, it’s essential to note that there may be additional fees or surcharges depending on the specific requirements of your shipment. These fees can vary, including charges for expedited delivery, accessorial services (e.g., liftgate or inside delivery), or fuel surcharges. However, we make every effort to communicate these fees clearly and in advance, ensuring that you have a comprehensive understanding of the total cost of your shipment before proceeding. We aim to provide you with a complete and transparent pricing structure so you can make informed decisions about your logistics needs.

Absolutely, we can handle your shipment volume effectively. Our flexible logistics solutions are designed to accommodate a wide range of shipping needs, from small and occasional shipments to high volumes and frequent deliveries. We understand your shipment volume may vary, and we have the resources and carrier network to adapt to your requirements. Whether you have a single shipment or ongoing transportation needs, we are well-prepared to provide the necessary capacity and support to ensure your goods are moved efficiently and reliably.

We prioritize securing carriers promptly to meet your shipping timelines efficiently. The exact timeframe for carrier assignment can vary depending on factors such as the nature of the shipment, its origin and destination, and market conditions. However, we’re dedicated to working swiftly, and in many cases, we can secure carriers within a matter of hours or a day, ensuring that your loads are on the road as soon as possible. We aim to provide timely and reliable transportation solutions and understand the importance of meeting your delivery schedules.

Yes, we provide real-time tracking and visibility for all shipments. Our advanced technology allows you to monitor the status and location of your freight throughout their journey. You can access this information through our user-friendly online platform or receive updates through your preferred communication channels. This real-time tracking capability ensures that you have full visibility into the progress of your shipments, enabling you to make informed decisions, address any potential issues promptly, and keep your supply chain running smoothly. Your peace of mind and confidence in the status of your cargo are our top priorities.

Our comprehensive technology toolkit simplifies and elevates your shipment management. Featuring a user-friendly online portal, real-time tracking, automated notifications, and custom reporting, it ensures seamless cargo oversight. Accessible from anywhere, it centralizes shipment documentation, enhances communication with our team and carriers, and offers valuable insights into shipping patterns and performance metrics. Our integration capabilities promote efficiency and data accuracy by connecting seamlessly with your existing systems or software. These tools empower you with real-time information, greater control, and enhanced decision-making capabilities, contributing to a more efficient and successful supply chain operation.

Our insurance coverage is extensive and tailored to ensure comprehensive protection for your shipments. It encompasses cargo insurance, safeguarding against loss or damage during transit, while our liability insurance covers potential damages or injuries resulting from our operations, including bodily injury, property damage, and other liability-related expenses. We also carry errors and omissions insurance, providing an added layer of protection against inaccuracies or mistakes in our logistics services. Additionally, contingent cargo insurance offers an extra level of coverage in specific situations, reinforcing the security of your shipments. Rest assured, our carefully chosen insurance portfolio is designed to minimize risk and provide you with complete peace of mind, guaranteeing the safety and security of your cargo throughout its journey.

In the event of cargo loss or damage, our cargo liability handling process is well-structured. Immediate notification of the incident is crucial to initiate the claims process. We then guide you through the compilation of essential documentation, which includes the bill of lading, inspection reports, and pertinent photographs. Subsequently, we assist in filing a cargo claim with the relevant parties, which may involve the carrier or insurance provider. The investigation phase thoroughly examines the circumstances, encompassing document reviews and cargo inspections to determine liability. Once the investigation concludes, a resolution is achieved. If the carrier bears liability, they are responsible for compensating you for the loss or damage. If insurance coverage is applicable, the insurance provider handles the settlement as per policy terms. Throughout this process, we work diligently as your advocate to ensure a smooth and equitable resolution, prioritizing your rights and interests.

Certainly, we can provide references from other shippers with whom we’ve had successful partnerships. These references can offer insights into their experiences working with us, including our service quality, reliability, and commitment to meeting their logistics needs. Please feel free to reach out to us, and we’ll be happy to connect you with references who can provide firsthand information about their interactions and satisfaction with our freight brokerage services.

We are working diligently to establish a reputation built on reliability, professionalism and an unwavering commitment to exceeding our client’s expectations. Our leaders are recognized industry leaders and top influencers. Our goal is to become known as a trusted and innovative player in the logistics and freight brokerage industry. Through our dedication to transparency, integrity, and client satisfaction, we aim to earn the trust of shippers and carriers, forging strong partnerships that contribute to our positive standing within the industry. We are committed to upholding these values and diligently working to build a reputation for delivering exceptional service and value to our clients now and in the future.

Our communication process for load updates and issue resolution is designed for efficiency and transparency. You’ll receive regular updates on your shipments, including departure and arrival times and estimated delivery windows. We assign a dedicated point of contact within our team, ensuring accessibility for any questions or concerns during transit. In case of issues or delays, we proactively communicate with you, providing explanations and working collaboratively to find solutions promptly. With 24/7 availability, our team is always ready to address your needs. Our technology tools enable seamless interaction and immediate access to critical information, while clear reporting and easy access to documentation keep you well-informed about your shipment’s status and performance.

Yes, we offer dedicated customer support as a fundamental part of our service. Our team is committed to providing you with the highest level of support and assistance throughout your partnership with us. You will have a dedicated point of contact who understands your unique logistics needs and is readily available to address your inquiries, provide updates, resolve issues, and ensure your shipments run smoothly. We believe that exceptional customer support is key to building strong and enduring partnerships, and we are dedicated to delivering the support and service you require for successful and seamless transportation experiences.

Our approach to shipping documentation and compliance is characterized by meticulous attention to detail. We efficiently collect and manage all required shipping documents, ranging from bills of lading to customs forms, ensuring their accuracy and completeness. Our team possesses in-depth knowledge of industry regulations, continuously staying updated on changes to guarantee your shipments comply with the latest standards. For international shipments, we assist with customs documentation streamlining cross-border movements. Rigorous audits and verifications are part of our process to maintain document precision. We strictly adhere to safety and environmental regulations, especially for hazardous materials, placing safety and compliance as top priorities. Comprehensive record-keeping is integral, enabling us to provide references, audits, and reports as needed. Our commitment to precise shipping documentation and regulatory compliance ensures that your shipments will navigate the complex regulatory landscape smoothly and without complications.

We proactively ensure shipment compliance with a multifaceted approach. Our team understands industry regulations deeply, including specialized knowledge of different cargo types, transportation modes, and international shipments. We meticulously review all shipping documentation, including bills of lading, customs forms, permits, and certificates, rigorously verifying their accuracy and completeness. We facilitate customs compliance for international shipments by preparing and submitting precise declarations, securing necessary permits, and ensuring the orderly presentation of certificates. In handling hazardous materials, we rigorously adhere to safety regulations, encompassing proper labeling, packaging, and documentation to meet legal requirements. Safety is ingrained throughout our operations to prevent accidents and uphold standards. We conduct regular audits and verifications of both documentation and compliance processes to swiftly identify and resolve any potential issues or discrepancies. Comprehensive record-keeping provides a transparent trail of our commitment to adhering to regulations, and continuous team training ensures that we remain up-to-date on regulatory shifts and industry best practices. These proactive steps collectively guarantee that every shipment meets all applicable regulations and standards, assuring our clients of cargo safety and regulatory compliance.

Absolutely, sustainability is at the core of our operations, and we have implemented various eco-friendly initiatives. To reduce our carbon footprint, we prioritize fuel-efficient routing and driving practices. We actively explore and promote alternative fuels like natural gas and electric vehicles. Additionally, we advocate for eco-friendly packaging to minimize waste and encourage recycling. Collaboration with like-minded carriers and partners is another aspect of our green initiatives. Our focus extends to reducing engine idling to conserve fuel and lower emissions. Furthermore, we invest in carbon offset programs to balance our emissions and support initiatives combating climate change. Adhering to all environmental regulations is fundamental to our commitment to sustainability, ensuring our operations meet or exceed local, national, and international environmental standards.

We employ a multifaceted approach to minimize the environmental impact of our shipments. Advanced routing software guides us in selecting the most efficient routes, reducing mileage and emissions. Prioritizing carriers with fuel-efficient fleets and advocating eco-friendly driving practices, like minimized idling, further reduce our carbon footprint. To neutralize emissions associated with our shipments, we invest in carbon offset programs that support reforestation and renewable energy projects. Our advocacy for sustainable packaging materials minimizes waste and encourages recycling. We actively explore alternative fuels, such as natural gas and electric vehicles, to reduce emissions and collaborate with like-minded carriers and partners committed to sustainability. Stricter compliance with environmental regulations ensures our operations meet or exceed established environmental standards. We continually assess and enhance our sustainability initiatives, embracing innovative technologies and practices to diminish our environmental impact further and promote industry-wide sustainability.

Our billing process for shipments is meticulously structured to ensure precision and efficiency. It commences with thoroughly verifying all shipping documentation, encompassing bills of lading, delivery confirmations, and any necessary supplementary paperwork. Invoices are then meticulously generated based on this verified documentation, precisely reflecting the agreed-upon terms and pricing for the shipment. Each invoice undergoes a comprehensive review to guarantee accuracy and completeness before approval. Once approved, invoices are submitted to the relevant parties, whether shippers, consignees, or other stakeholders, adhering faithfully to the agreed-upon payment terms. We maintain rigorous tracking of payment statuses to ensure adherence to these terms. Comprehensive reporting on billing and payments offers transparency and oversight. We engage in prompt and equitable resolution of billing disputes or discrepancies. Our billing process is designed to provide transparency, accuracy, and efficiency, ensuring that you receive timely and precise invoices for your shipments while offering essential documentation and support for your financial records.

Absolutely, we understand that flexibility in payment terms is essential to meet your unique financial needs. Our standard payment terms typically range from “Net 15” to “Net 45,” with payment expected within 15 to 45 days from the invoice date, depending on our agreement. For those seeking faster access to funds, we offer quick pay options, enabling carriers to receive expedited payments, often within 24 to 48 hours after load delivery and document submission. Additionally, we provide fuel advances for carriers facing immediate fuel expenses. We facilitate ACH and electronic payments to enhance convenience, ensuring swift and secure transactions directly to your bank account. Our array of payment terms and options ensures that you have the flexibility to choose what best suits your business’s financial requirements.

In case of unforeseen disruptions or emergencies, our primary focus is safeguarding your shipments’ safety and continuity. We maintain transparent communication channels with carriers and shippers to evaluate the situation and provide timely updates. Our contingency plans cover a spectrum of potential scenarios, such as weather-related delays or road closures, enabling us to minimize disruptions proactively. If needed, we initiate re-routing strategies to bypass affected areas or identify alternative routes to ensure the shipment’s timely delivery. We possess a network of emergency contacts, including local authorities and service providers, ready to assist in resolving issues promptly. Safety remains our paramount concern, and we strictly adhere to safety protocols and regulations to mitigate risks during emergencies. Regular updates keep all stakeholders informed about the situation and any changes to the shipment’s status while we assist in managing any necessary documentation adjustments resulting from emergency-related changes. Our comprehensive approach aims to mitigate disruptions, prioritize safety, and ensure transparent communication for all parties involved in the shipment.

We employ a comprehensive system to assess and report your shipment’s performance. This involves tracking key performance indicators (KPIs) such as on-time delivery, transit time, cargo condition, and compliance with specifications. Real-time tracking technology allows continuous monitoring of shipment status. We diligently collect and analyze performance metrics, including delivery discrepancies and incident reports, to pinpoint areas for improvement. Regular performance reports are furnished, offering an overview of KPIs, any encountered issues, and recommendations for enhancement. We highly value your feedback and seek it to gauge your satisfaction with our services and shipment performance. This data-driven approach guides our continuous improvement efforts intending to enhance efficiency and ensure your utmost satisfaction with our logistics services.